Penalty Amount
$500,000
The FTC finalized an order against CafePress for failing to secure consumer data and covering up a data breach. The company must implement comprehensive security measures, and its former owner must pay $500,000 in redress to victims.
CafePress and its owners must implement a comprehensive information security program including multifactor authentication, data minimization, encryption of SSNs, and third-party security assessments. Residual Pumpkin must pay $500,000 for victim redress, and PlanetArt must notify affected consumers.
In-house legal teams should review vendor agreements (with platforms like CafePress) and customer agreements to ensure robust data security and breach response clauses. Specifically, examine sections on data security standards, breach notification timelines and procedures, data retention and disposal policies, encryption specifications, and audit rights. Given the findings—storing sensitive data (e.g., SSNs) in plaintext, excessive data retention, and failure to implement known protections—contracts may need amendments to mandate regular security audits, require industry-standard encryption, limit data retention to necessary periods, and impose clear, prompt breach notification obligations with defined penalties for non-compliance.
Entity
CafePress
Industry
RetailOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2022/06/ftc-finalizes-action-against-cafepress-covering-data-breach-lax-security-0
192 3209 CafePress combined package without signatures
https://www.ftc.gov/system/files/ftc_gov/pdf/192%203209%20-%20CafePress%20combined%20package%20without%20signatures.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"finalized an order against CafePress"
"Residual Pumpkin must pay $500,000"
"failed to implement reasonable security measures to protect the sensitive information of buyers and sellers stored on its network and failed to adequately respond to several security breaches."
$370K
The FTC settled with CafePress for failing to implement reasonable data security measures, leading to multiple breaches that exposed Social Security numbers and other sensitive data. As part of the settlement, over $370,000 in refunds are being distributed to 20,044 consumers who filed valid claims.
$2.0M
New Jersey joined a multistate $2 million settlement with online retailer CafePress over a 2019 data breach that exposed personal information of approximately 22 million consumers nationwide, including over 540,000 in New Jersey. The settlement requires CafePress to implement a comprehensive cybersecurity program, incident response plan, and third-party assessments for five years, with payment suspended pending compliance.
The FTC, Utah, and Nevada sued Lens.com Inc., alleging that it advertised artificially low contact lens prices while hiding mandatory checkout charges and misleading consumers about its AutoRefill subscription. The complaint seeks to stop the alleged practices; the court has not yet decided the case, and no penalty or remedy has been imposed.
The FTC issued an advance notice of proposed rulemaking seeking public comment on whether ad-optimization tools offered by online platforms may help scammers impersonate businesses and government agencies. This is a proposed regulatory inquiry, not an enforcement action against a named company; no penalty or remedy was imposed.
$2.5B
A federal court approved a revised order in the FTC's Amazon Prime case under which Amazon will accelerate and expand redress payments under the September 2025 $2.5 billion settlement, which resolved allegations that Amazon enrolled millions of consumers in Prime subscriptions without their consent and knowingly made cancellation difficult. More consumers now qualify for refunds, the maximum payment cap rises from $51 to $200, and all future payments will be distributed automatically starting October 1, 2026, with potential supplemental $149 payments by April 2027. Amazon has already issued more than $845 million in redress payments as of September 2026.
$225.0M
The FTC and the state of Washington filed a joint complaint and proposed stipulated order requiring Amway Corp. and two affiliates—World Wide Group, L.L.C. (WWG) and Leadership Team Development Inc. (LTD)—to pay a $225 million judgment, the largest monetary recovery ever obtained from an MLM in an FTC action, over allegations that they used deceptive earnings claims and unfair tactics to recruit Independent Business Owners. The complaint alleges the companies falsely promised substantial income and recruitment success, pressured IBOs to buy products they could not resell, and instructed IBOs to falsely report sales. Nearly all of the judgment will be used as redress for IBOs who lost money, and the proposed order imposes structural reforms including a 70% resale requirement, independent audits of sales records, and a ban on approved providers charging new IBOs for first-year training.