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NY AG Secures $14.2M from Car Insurers Over Data Breaches

American Family Mutual Insurance Company/Midvale Indemnity Company, Farmers Insurance, Hagerty Insurance Agency, The Hartford Insurance Group, Infinity Insurance Company, Liberty Mutual Insurance, Metromile, State Auto Mutual Insurance CompanyOctober 14, 2025New York Attorney General

Penalty Amount

$14,200,000

Summary

New York Attorney General Letitia James secured $14.2 million in settlements from eight car insurance companies for failing to protect consumers' personal information. The companies' inadequate cybersecurity allowed hackers to steal driver's license numbers and other data through online quoting tools, impacting over 825,000 New Yorkers. The settlements require the companies to pay penalties and implement enhanced data security measures.

Remedy

The companies must pay a total of $14.2 million in penalties and adopt comprehensive data security programs, including maintaining a data inventory, implementing strong authentication, logging and monitoring systems, and improved threat response procedures.

Monetary PenaltyCompliance ProgramConsent Decree

Contract Impact

In-house legal teams should review vendor agreements with third-party providers of online quoting tools, customer agreements for data collection and processing, and any data processing addendums. Specific clauses to scrutinize include data security standards (e.g., encryption, access controls), breach notification timelines and obligations, data minimization and retention policies, and provisions regarding the use of sensitive personal information like driver's license numbers. Changes may be needed to mandate specific security measures (e.g., regular penetration testing, multi-factor authentication), require immediate notification to the OAG upon breach, and include obligations to provide credit monitoring to affected individuals.

Contract Search Terms

reasonable data security controlsonline quoting tool securitydriver's license data protectionfraudulent unemployment claim preventioncredit monitoring servicesdata breach notificationpersonal information safeguardingthird-party vendor managementdata retention and deletionaccess controls and encryption

Violation Types

Entity Details

Entity

American Family Mutual Insurance Company/Midvale Indemnity Company, Farmers Insurance, Hagerty Insurance Agency, The Hartford Insurance Group, Infinity Insurance Company, Liberty Mutual Insurance, Metromile, State Auto Mutual Insurance Company

Also known as: American Family

Industry

Financial Services

Official Sources

Official Press Release

https://ag.ny.gov/press-release/2025/attorney-general-james-secures-142-million-car-insurance-companies-over-data

american family mutual insurance company s.i assurance of di

https://ag.ny.gov/sites/default/files/settlements-agreements/american-family-mutual-insurance-company-s.i-assurance-of-discontinuance-2025.pdf

farmers insurance exchange assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/farmers-insurance-exchange-assurance-of-discontinuance-2025.pdf

hagerty insurance agency assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/hagerty-insurance-agency-assurance-of-discontinuance-2025.pdf

hartford fire insurance company assurance of discontinuance

https://ag.ny.gov/sites/default/files/settlements-agreements/hartford-fire-insurance-company-assurance-of-discontinuance-2025.pdf

infinity insurance company assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/infinity-insurance-company-assurance-of-discontinuance-2025.pdf

liberty mutual holdings company assurance of discontinuance

https://ag.ny.gov/sites/default/files/settlements-agreements/liberty-mutual-holdings-company-assurance-of-discontinuance-2025.pdf

metromile llc assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/metromile-llc-assurance-of-discontinuance-2025.pdf

state automobile insurance company assurance of discontinuan

https://ag.ny.gov/sites/default/files/settlements-agreements/state-automobile-insurance-company-assurance-of-discontinuance-2025.pdf

New York Attorney General Enforcement Page

https://ag.ny.gov/press-releases

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