Penalty Amount
$400,000
New York Attorney General Letitia James secured $400,000 from Thirty Madison, Inc., an online medication provider, for misleading consumers about auto-renewing subscriptions and making cancellation difficult. The company failed to clearly disclose subscription terms and non-refundable fees, and required multiple steps to cancel. The settlement requires payment, refunds to eligible subscribers, and changes to subscription practices.
Thirty Madison must pay $400,000 to the state, provide refunds to eligible subscribers, improve disclosures, ensure cancellations are processed quickly, inform consumers of all intake requirements, and automatically process certain refunds.
In-house legal teams should review customer-facing agreements and vendor agreements to ensure clear disclosure of auto-renewal terms, non-refundable fees, and cancellation policies. They should verify that contracts include affirmative consent for automatic renewals and provide a simple cancellation mechanism. Additionally, they should review any agreements with third-party subscription providers to ensure compliance with state laws regarding recurring charges and refunds.
Entity
Thirty Madison, Inc.
Industry
HealthcareOfficial Press Release
https://ag.ny.gov/press-release/2026/attorney-general-james-secures-400000-online-medication-provider-deceiving
thirty madison aod 2026
https://ag.ny.gov/sites/default/files/settlements-agreements/thirty-madison-aod-2026.pdf
New York Attorney General Enforcement Page
https://ag.ny.gov/press-releases
"Thirty Madison, Inc."
"$400,000"
"New York law"
"failed to clearly disclose its subscription terms and non-refundable fees"
New York Attorney General Letitia James joined a coalition lawsuit challenging NHTSA’s rollback of federal fuel economy standards. The coalition alleges that the final rule violates federal law and asks the court to strike it down; the press release describes no privacy violations or monetary penalty.
$400.0M
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$5.9M
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$25K
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