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Enforcement ActionLow RiskMultistate

Coalition of 42 AGs Demands AI Companies Protect Users from Harm

Anthropic, Apple, Chai AI, Character Technologies, Google, Luka, Meta, Microsoft, Nomi AI, OpenAI, Perplexity AI, Replika, xAIDecember 12, 2025Connecticut Attorney General

Summary

A bipartisan coalition of 42 attorneys general sent a letter to major AI software companies demanding safeguards to protect users from harmful chatbot interactions. The letter cites multiple incidents of mental health struggles, self-harm, and deaths, particularly affecting children and vulnerable populations. Companies are asked to implement safety testing, recall procedures, and clear warnings by January 16, 2026.

Remedy

The coalition demands that AI companies implement robust safety testing, establish recall procedures, and provide clear warnings to consumers. They are requested to schedule meetings with attorneys general and commit to changes by January 16, 2026.

Contract Impact

In-house legal teams should review contracts with AI software vendors to ensure they include clauses for robust safety testing, clear consumer warnings, and recall procedures. Contracts should address liability for harms caused by chatbot interactions, especially involving children, and require compliance with safety standards. Clauses related to data privacy and automated decisions may need enhancement to protect against the risks highlighted in this enforcement action.

Contract Search Terms

AI chatbot safetyautomated decision safeguardschild protection in AIconsumer warnings for AIsafety testing requirementsrecall procedures for AIAI liability clausesvulnerable user protectionAI product safety standardschatbot interaction risks

Violation Types

Entity Details

Entity

Anthropic, Apple, Chai AI, Character Technologies, Google, Luka, Meta, Microsoft, Nomi AI, OpenAI, Perplexity AI, Replika, xAI

Also known as: Anthropic

Industry

Technology

Multistate Coalition

PennsylvaniaNew JerseyWest VirginiaMassachusettsAlabamaAlaskaAmerican SamoaArkansasColoradoDelawareDistrict of ColumbiaFloridaHawaiiIdahoIllinoisIowaKentuckyLouisianaMarylandMichiganMinnesotaMississippiMissouriMontanaNevadaNew HampshireNew MexicoNew YorkNorth DakotaOhioOklahomaOregonPuerto RicoRhode IslandSouth CarolinaU.S. Virgin IslandsUtahVermontVirginiaWashingtonWyoming

Official Sources

Source Evidence

Entity Name
"In a letter to Anthropic, Apple, Chai AI, Character Technologies, Google, Luka, Meta, Microsoft, Nomi AI, OpenAI, Perplexity AI, Replika, and xAI"
Violation Types
"the coalition points to numerous incidents of harm — particularly affecting vulnerable populations — involving unregulated interactions with chatbots."
Violation Types
"Seventy-two percent of teenagers reported having interactions with an A.I. chatbot, and nearly 40 percent of parents with children ages 5 through 8, have reported that their child has used A.I."

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