Connecticut Attorney General William Tong, along with the FTC and 21 other states and counties, filed a lawsuit against Uber Technologies, LLC and Uber USA, LLC for deceptive practices related to their Uber One subscription service. The lawsuit alleges Uber used negative option marketing, misled consumers about savings, made cancellation difficult, and charged consumers prematurely. The action seeks restitution, penalties, and an injunction under the Connecticut Unfair Trade Practices Act and the Restore Online Shoppers' Confidence Act.
The lawsuit seeks restitution for affected consumers, monetary penalties, an injunction to stop the deceptive practices, and costs.
In-house legal teams should review all customer-facing subscription and service agreements, particularly those for membership or loyalty programs like 'Uber One.' Focus on clauses governing free trials and negative option offers, automatic renewal terms, cancellation procedures (including ease of cancellation and any required steps), billing and payment timing representations, and any express or implied promises about cost savings or discounts. Changes may be needed to ensure clear, conspicuous disclosures about automatic charges, simple cancellation mechanisms (e.g., a single-step process), accurate savings calculations, and compliance with specific state and federal laws on online shoppers' confidence and unfair trade practices.
Entity
Uber Technologies, LLC and Uber USA, LLC
Also known as: Uber
Industry
TechnologyOfficial Press Release
https://portal.ct.gov/ag/press-releases/2025-press-releases/attorney-general-tong-sues-uber-over-unfair-and-deceptive-practices
20251215 ftc et al v uber et al first amended complaint reda
https://portal.ct.gov/-/media/ag/press_releases/2025/20251215-ftc-et-al-v-uber-et-al-first-amended-complaint-redacted-public.pdf?rev=5a04971b65bf435d8cfbb9c76095dbc8&hash=940EE028DE2A6908A3397CF181AF0C27
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"Uber Technologies, LLC and Uber USA, LLC"
"Connecticut Unfair Trade Practices Act"
"U.S. Restore Online Shoppers’ Confidence Act"
"Uber improperly used negative option marketing tactics when it offered free trial subscriptions – a practice that automatically charges consumers if they do not cancel a free trial."
"the companies made it extraordinarily difficult to cancel Uber One once enrolled."
Connecticut Attorney General William Tong joined a coalition of states and local governments in filing suit against NHTSA over its rule weakening fuel economy standards for new passenger cars and light trucks. The lawsuit alleges the rule violates the agency’s statutory mandate and the Administrative Procedure Act; no penalty or final remedy is reported.
Connecticut Attorney General William Tong joined a multistate coalition suing the EPA over its repeal of greenhouse gas pollution limits for power plants and separately filed a notice of intent to sue over regulation of existing gas plants. The coalition asks the court to overturn the repeal and restore the protections; the release reports no monetary penalty or final order.
$400.0M
Connecticut Attorney General William Tong announced a $400 million settlement with Sandoz Inc. and Fougera Pharmaceuticals Inc. resolving allegations that the generic drug manufacturers conspired to inflate prices, limit competition, and restrain trade. The settlement includes consumer restitution and injunctive reforms; court approval was being sought.
Connecticut Attorney General William Tong joined a coalition of 21 attorneys general in submitting a comment letter opposing a DHS rule that allows certain affirmative asylum applications to be referred to removal proceedings without an asylum officer interview. The coalition argues the rule violates federal law and harms asylum seekers, including unaccompanied children; this was a policy opposition letter, not a privacy enforcement action.
Connecticut and Massachusetts co-led a coalition protest urging FERC to reject the proposed NextEra Energy-Dominion Energy merger. The coalition argued that the merger could increase market power and threaten energy affordability, reliability, and competition; the release does not report a final enforcement decision or penalty.
Connecticut officials warned residents about potential home improvement scams before an approaching nor’easter, including unlicensed contractors, high-pressure sales tactics, and demands for full payment upfront. The release provides consumer guidance on checking contractors and contract requirements; it does not announce an enforcement action or penalty against a named entity.