Attorney General William Tong and a bipartisan coalition of 49 other attorneys general submitted comments to the FCC urging stronger Know Your Customer (KYC) rules to prevent illegal robocalls. The coalition recommends requiring originating voice service providers to understand customers' business practices, apply KYC standards to all providers regardless of size, and collect additional information on high-risk customers. The action is part of Phase 2 of Operation Robocall Roundup.
In-house legal teams should review agreements with voice service providers, particularly originating providers, to ensure they include robust Know Your Customer (KYC) obligations. Key clauses to examine: network access agreements, service level agreements, and terms of service that require providers to verify customer identity, business purpose, and compliance with telemarketing laws. Contracts should also include provisions for suspending or terminating service for illegal robocall activity, and require providers to implement STIR/SHAKEN call authentication. Additionally, review vendor due diligence procedures to ensure high-risk customers are subject to enhanced monitoring.
Entity
Various Voice Service Providers (target of proposed rules)
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2026-press-releases/attorney-general-tong-pushes-to-strengthen-know-your-customer-rules-to-combat-illegal-robocalls
reply comments of 50 state ags re fccs 2026 kyc fnprm july 2
https://portal.ct.gov/-/media/ag/press_releases/2026/reply-comments-of-50-state-ags-re-fccs-2026-kyc-fnprm-july-2026.pdf?rev=e5fbfedb163e426abedec1feeac82d30&hash=1BD29D237A2A66A28076E9F2E6EF178C
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"Attorney General William Tong and a bipartisan coalition 49 other attorneys general"
"The current safeguards against illegal robocalls are not strong enough. Bad actors continue to exploit gaps in the system and scam families out of money. The FCC needs to strengthen its Know Your Customer rules to ensure phone companies keep scammers off their networks and better protect the public."
"Attorney General Tong is joined in signing the letter by the attorneys general of Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Delaware, District of Columbia , Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, U.S. Virgin Islands, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming."
"https://portal.ct.gov/-/media/ag/press_releases/2026/reply-comments-of-50-state-ags-re-fccs-2026-kyc-fnprm-july-2026.pdf?rev=e5fbfedb163e426abedec1feeac82d30&hash=1BD29D237A2A66A28076E9F2E6EF178C"
"Americans received more than 29.6 billion scam robocalls and texts and lost nearly $2 billion to these scams."
Connecticut Attorney General William Tong joined a coalition of states and local governments in filing suit against NHTSA over its rule weakening fuel economy standards for new passenger cars and light trucks. The lawsuit alleges the rule violates the agency’s statutory mandate and the Administrative Procedure Act; no penalty or final remedy is reported.
Connecticut Attorney General William Tong joined a multistate coalition suing the EPA over its repeal of greenhouse gas pollution limits for power plants and separately filed a notice of intent to sue over regulation of existing gas plants. The coalition asks the court to overturn the repeal and restore the protections; the release reports no monetary penalty or final order.
$400.0M
Connecticut Attorney General William Tong announced a $400 million settlement with Sandoz Inc. and Fougera Pharmaceuticals Inc. resolving allegations that the generic drug manufacturers conspired to inflate prices, limit competition, and restrain trade. The settlement includes consumer restitution and injunctive reforms; court approval was being sought.
Connecticut Attorney General William Tong joined a coalition of 21 attorneys general in submitting a comment letter opposing a DHS rule that allows certain affirmative asylum applications to be referred to removal proceedings without an asylum officer interview. The coalition argues the rule violates federal law and harms asylum seekers, including unaccompanied children; this was a policy opposition letter, not a privacy enforcement action.
Connecticut and Massachusetts co-led a coalition protest urging FERC to reject the proposed NextEra Energy-Dominion Energy merger. The coalition argued that the merger could increase market power and threaten energy affordability, reliability, and competition; the release does not report a final enforcement decision or penalty.
Connecticut officials warned residents about potential home improvement scams before an approaching nor’easter, including unlicensed contractors, high-pressure sales tactics, and demands for full payment upfront. The release provides consumer guidance on checking contractors and contract requirements; it does not announce an enforcement action or penalty against a named entity.