1,672 enforcement actions from 16 federal and state jurisdictions. Every event traced back to its official government source.
1,672
Total Actions
16
Jurisdictions
$50.5B+
Total Fines Tracked
Connecticut Attorney General William Tong testified in support of legislation to grant his office investigative authority under the Consumer Financial Protection Act to address widespread consumer complaints following the merger of People’s United Bank and M&T Bank, including issues with account access, unauthorized transactions, and payment processing errors.
Connecticut Attorney General William Tong and Secretary of State Stephanie Thomas warned businesses about a scam by C F Division Services, LLC, which sends solicitations mimicking government notices for free UCC reports while charging $90. The company's disclaimer is not clear and conspicuous, and the AG has demanded information via letter while investigating the deceptive practices.
Attorney General William Tong led a bipartisan coalition of 41 attorneys general in urging the U.S. Department of Transportation to strengthen consumer protections for airline passengers, criticizing a proposed rule as insufficient. The coalition called for mandatory refunds for cancellations, compensation for delays, and prohibitions on practices like upselling after cancellations, amid over 260 complaints received by Connecticut AG's office.
Connecticut Attorney General William Tong announced an investigation into Altice Optimum based on nearly 500 consumer complaints regarding slow internet speeds, hidden fees, and poor customer service. The investigation, launched under the Connecticut Unfair Trade Practices Act, seeks records dating back to January 2017 to determine potential violations. This follows a prior $60 million settlement with Frontier Communications for similar consumer protection issues.
Connecticut and 39 other states secured a $391.5 million settlement with Google for misleading consumers about location tracking and continuing to collect data after users opted out. The settlement mandates Google to enhance transparency and user controls for location settings, including clear disclosures and user-friendly account controls.
$391.5M
Connecticut, as part of a 40-state coalition, secured multistate settlements totaling over $16 million with Experian and T-Mobile related to data breaches in 2012 and 2015 that exposed consumers' personal information. Experian agreed to pay $12.67 million and implement enhanced data security measures, while T-Mobile agreed to pay $2.43 million and strengthen vendor management. Additionally, Experian Data Corp. paid $1 million to resolve a separate 2012 breach investigation, with all entities required to improve data protection practices.
$16.0M
The Connecticut Attorney General, on behalf of the national Anti-Robocall Litigation Task Force, filed petitions in Indiana state court to compel Avid Telecom and One Eye LLC to comply with civil investigative demands regarding their alleged involvement in routing illegal robocalls. The task force alleges these providers accepted and routed fraudulent calls, including government imposter scams, and seeks court orders for them to produce documents and call data records.
Attorney General William Tong of Connecticut led a coalition of 51 attorneys general to urge the FCC to expand anti-robocall protections by requiring all telephone providers to implement STIR/SHAKEN caller ID authentication and other measures to prevent illegal and fraudulent robocalls.
Connecticut Attorney General William Tong joined a multi-state coalition urging Congress to allow state attorneys general to enforce airline consumer protections, citing thousands of complaints about refunds, cancellations, and poor customer service, with airlines often citing federal preemption to avoid state intervention. Examples include American Airlines refusing refunds during the pandemic, highlighting the need for stronger penalties and enforcement.
Attorney General William Tong joined a coalition of 18 attorneys general to urge the FTC to strengthen the Motor Vehicle Dealers Trade Regulation Rule. The coalition supports proposed updates that prohibit misrepresentations, require accurate pricing disclosures, and obtain informed consent for add-ons, while suggesting enhancements like written disclosures and record retention to prevent consumer harm in car sales.
Connecticut Attorney General William Tong and the Department of Consumer Protection announced an enforcement action against Solar Wolf Energy, Inc. for unfair and deceptive sales practices. The company took high-priced deposits from consumers for residential solar projects but failed to complete or even begin the work and did not return deposits. A Superior Court order now blocks Solar Wolf from selling or advertising in Connecticut until it responds to the investigation.
Connecticut Attorney General William Tong led 34 states and territories in a $438.5 million settlement with JUUL Labs over its youth-targeted marketing and misleading practices. The settlement includes strict injunctive terms prohibiting youth marketing, certain flavors, and requiring age verification. Funds will support tobacco cessation programs.
$438.5M
Connecticut Attorney General settled with Frontier Communications over deceptive marketing, hidden fees, and poor service. The $60 million settlement requires Frontier to invest $42.5 million in fiber upgrades for 40,000 households in distressed areas, end a $6.99 monthly surcharge, pay $1 million to the state, and provide $200,000 in consumer refunds. Frontier must also improve customer service, billing disclosures, and service quality guarantees over six years.
$1.0M
State attorneys general reached a $450 million settlement with opioid manufacturer Endo International plc as part of its bankruptcy. The settlement resolves allegations of deceptive marketing that downplayed addiction risks and overstated benefits, particularly for Opana ER. Endo must pay $450 million over 10 years, ban opioid marketing forever, and disclose millions of documents.
$450.0M
Connecticut Attorney General William Tong announced the formation of a nationwide Anti-Robocall Litigation Task Force with 50 states to investigate and take legal action against gateway providers responsible for foreign robocall traffic. The task force issued 20 civil investigative demands to these providers as its first action to reduce illegal robocalls and scams.
Connecticut Attorney General and Consumer Counsel announced a $3 million settlement with electric supplier Public Power for failing to publish required 'next cycle rate' information, which denied consumers the opportunity to switch suppliers to avoid rate increases. As part of the settlement, Public Power and its sister companies must permanently exit the Connecticut market, and the funds will be used to pay down unpaid electric bills for hardship customers.
$3.0M
Connecticut Attorney General announced a $34 million multistate settlement with Harris Jewelry for deceptive marketing and false promises to servicemembers, tricking them into high-interest loans for overpriced jewelry, with refunds and debt relief for affected consumers.
$34.0M
Attorney General William Tong joined a bipartisan coalition of attorneys general to urge Congress to enact legislation allowing trademark holders to hold accountable sellers of unregulated cannabis copycat products that resemble popular snacks and cause accidental THC ingestion in children. The coalition highlighted the public health risk and called for federal action to stop the spread of these dangerous products.
Connecticut, co-leading a multistate investigation, secured a $1.25 million settlement with Carnival Cruise Line over a 2019 data breach affecting approximately 180,000 individuals nationwide. The breach exposed sensitive data including passport numbers, driver's licenses, payment card information, and health data, with a 10-month delay in notification. Carnival agreed to implement enhanced email security measures, a breach response plan, and an independent security assessment.
$1.3M
Connecticut Attorney General William Tong and DCP Commissioner Michelle Seagull warned consumers about misleading marketing and high-pressure sales tactics by solar companies, citing active investigations and advising thorough research before signing solar contracts.
Connecticut Attorney General William Tong sued Reynolds Consumer Products for violating the Connecticut Unfair Trade Practices Act by falsely marketing Hefty 'Recycling Bags' as recyclable and suitable for recycling programs, despite knowing they are incompatible with Connecticut's recycling facilities and cause contamination. The lawsuit seeks damages, injunctive relief, and other remedies to stop the deceptive practice.
Connecticut Attorney General William Tong joined a coalition of 19 attorneys general in a letter to congressional leaders urging federal legislation to protect reproductive healthcare access post-Dobbs. The letter proposes measures including requiring insurance plans to cover abortion, eliminating the Hyde Amendment, protecting medication abortion, and strengthening data privacy laws to prevent surveillance of reproductive health data and geofencing near clinics.
Connecticut Attorney General William Tong issued a public warning about deceptive home warranty advertisements that impersonate mortgage lenders. The ads use high-pressure tactics and false urgency to sell unnecessary warranties. Consumers are advised to research, read contracts carefully, and avoid sharing personal information with unknown companies.
Ford Motor Company agreed to a $19.2 million multistate settlement for falsely advertising the fuel economy of 2013–2014 C-Max hybrids and the payload capacity of 2011–2014 Super Duty pickup trucks. The settlement requires Ford to cease deceptive advertising practices and pay penalties to participating states.
$19.2M
Connecticut Attorney General William Tong secured $1.2 million in restitution for 40,841 state consumers as part of a multistate $141 million settlement with Intuit Inc., the owner of TurboTax. The settlement resolves allegations that Intuit deceived low-income consumers into paying for tax preparation services that were offered for free through the IRS Free File program by using deceptive marketing tactics and confusing product names. Intuit must pay restitution, suspend its 'free, free, free' ad campaign, and implement business practice reforms.
$141.0M
Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in urging the Consumer Financial Protection Bureau (CFPB) to prohibit mortgage servicers from charging convenience fees. The coalition argues that these fees are exploitative and unfair, as homeowners have no choice in their servicers and fees often exceed the actual cost of processing payments. They request that the CFPB either ban such fees or limit them to actual costs, and require servicers to document their costs.
A coalition of 44 attorneys general, led by Connecticut AG William Tong, urged TikTok and Snapchat to implement parental control apps to help parents monitor their children's social media usage and protect them from online harms such as bullying, self-harm, and exposure to inappropriate content. The attorneys general highlighted research showing high rates of teens encountering nudity, drug-related content, violence, and bullying on these platforms. They argue that parental control apps can alert parents to dangerous situations and save lives.
Connecticut Attorney General William Tong announced a $601,759 settlement with American Medical Response of Connecticut (AMR-CT) for overbilling the state Medicaid program by billing for Advanced Life Support services when only Basic Life Support was provided, and even when local fire departments had already provided and billed for those services. AMR-CT also entered a consent agreement with the Department of Public Health requiring it to cease improper billing, comply with reporting requirements for one year, and pay a $25,000 civil penalty.
$627K
Connecticut Attorney General William Tong joined a coalition of 19 attorneys general to submit comments to the CFPB, urging robust consumer protections for buy-now-pay-later (BNPL) lenders. The coalition expressed concerns that BNPL loans may trap consumers in debt through hidden fees, inadequate disclosures, and improper data monetization practices.
The Connecticut Attorney General settled with PCA Pain Care Center and its owner for overbilling Medicaid by using higher billing codes than warranted for services provided. They paid $1 million to resolve allegations under the Connecticut False Claims Act.
$1.0M
All data sourced from official government enforcement pages.